Change Is Inevitable; Failing Projects Are Not
In this 6-part short series of insights around change, we will share our research findings from our 2021 survey across UK IT Leaders, a point of view on how and why these manifest, and how we believe we can better approach change in today’s business world. In the constantly evolving tech industry, change has become a constant. And in that constant, came along the natural impact to the workforce and ways of working. We used to think that change is only part of the journey; and that that journey had a defined point of departure and arrival. How we managed that change determined our success in the future.
Earlier in 2021, we conducted research with a large number of UK IT Leaders to understand first-hand the challenges they are facing. These leaders came from different industries, with some being consumers of technology services and products, others being providers and all being seasoned professionals, holding senior leadership positions in their organisations. Regardless of their industry and position in the supply chain, it was apparent they faced common problems and challenges. Throughout this series, we will share the themes from our findings. Before we do that, we will take a brief look at what the analysts, and strategy houses say about this topic.
A word from the Analysts
There is a major shift in the business world which drives huge investments in transforming the way we work and shows that Digital is the new vehicle for generating and realising value. That has resulted in change as a constant, but it is clearly poorly managed! – Konstantinos Ressopoulos, Director of Strategy and Change Management.
Market trends show the importance of coping with and indeed managing the new state of change right. The value of direct investments in digital transformation between 2020 and 2023 has reached $6.8 trillion, according to IDC. McKinsey, in pre-Covid-19 research, states that 70% of people agreed change efforts fail due to employee resistance and change fatigue. Deloitte, in a similar study published in 2020, concluded that only 21% of people surveyed believed that their organisation embraced bold culture risk, and only 31% agreed that their organisations are adequately preparing for digital transformation.
In our research, we identified similar trends and themes.
We heard that 71% of our research participants plan to increase their cloud adoption, as part of digital transformation efforts.
We heard that talent retention was one of the biggest hurdles.
We heard of low engagement and increased employee fatigue as challenges in their efforts to tackle change and progress with their digital transformation and cloud adoption.
by Konstantinos Ressopoulos, Director of Strategy and Transformation at Automation Logic.
We’ll be looking at the first theme of our research and the impact it has on change efforts.